Complaint Letter - 2

Company Letterhead

_____________________________________________________________________

Date :

Manager

Syarikat Pencil Tajam Sdn Bhd
Address

Dear Sir,

RE : COMPLAINT ON QUALITY OF PENCILS

We have recently received a number of complaints from our customers that the Q0104Z of "Tajam Best" pencils you supplied are of inferior quality because of the lead breaks easily.

Our customer, mainly schools and government departments, have returned their order and have demanded a fresh supply of good quality pencils. We are therefore returning the returned and unsold pencils to you. We hope you will replace them with better quality pencils immediately.

Please find attached herewith the copy of the invoice for your reference and should you have any query, please contact us.

Thank you.

Yours sincerely,

_______________________

Your Name

Your Title

Complaint Letter - 1

                                                    Company Letterhead
 _________________________________________________________________

Date :

Supplier Name
Supplier Address

Dear _________________,

RE : STOCK INFERIOR AND SHORT EXPIRY DATE

With reference to your Invoice No : IN00001234,  it shows that we purchased  200 bottles of your Medicated Oil.

We do received some complain that the quality is slightly inferior and this could be due to the seal. Furthermore, this purchase done in September last year had a short expiry date which is expiry in 08/10.

As we still having the balance of about 145 bottles,  we would therefore appreciate if your kind self could look into the exchange of fresh stock for us.

Your prompt reply to this matter is very much appreciated.

Thanks and best regards.

Yours sincerely,

______________________

Your Name
Your Title